Simplify critical notifications management
Reduce incident mean time to resolution (MTTR) through operational excellence – unify and simplify communication, escalation and acknowledgement of your applications critical messages with Visual IT Messenger.
Ensure critical notifications delivery to end users
Visual IT Messenger ensures delivery of notifications to end users according to their constraints and availability, to process the critical information.
Why choosing Visual IT Messenger?
Industrialized
- Notification scenario
- Custom content with variables support
- On-call plannings, escalation, ack
Secured
- LDAP & SSO
- SSL/TLS
- REST API
- Proxy support
Extensible
- Built-in action integrations (text msgs, emails …)
- Pluggable on any application
Customer benefits
01
Instant notification delivery to multiple channels and recipients
02
Reduce cost on incident (MTTR)
03
Easily align on-call plannings with notifications
04
Get up and running in hours
Visual IT Messenger strengths
- Ease of use for admin and end-users
- Simplified scenario and trigger-action design
- Extensible by design to integrate new communication channels
- Efficient exceptions management
- Acknowledgement and automatic escalation trigger
- Native integration with Visual TOM and Visual BAM
