User Portal: Dashboards, SmartView & Self-Service
Type
Inter training
Duration
2 days
Target audience
Anyone involved in IT automation process, IT production engineers, Visual TOM key contacts, integrators, outsourcers, etc.
Ongoing training – Expertise sessions
Prerequisites
Already taken the Basics module: « IT automation with Visual TOM
Objectives
You will be capable of improving communication with business lines via dashboards to monitor critical operations and easing user requests management while enabling users with more autonomy.
