Visual TOM Advanced Notifications
Type
Intra training
Duration
1 day
Target audience
Anyone involved in process automation: IT production engineers, Visual TOM key contacts, integrators, outsourcers, etc.
Initial training – Expertise session
Familiarize yourself with the elements of IT Messenger, install components and set parameters, master the concepts of industrialization to reuse components.
Prerequisites
Completion of the Essentials module: “Automation in Visual TOM”.
Objectives
You will be able to: alert by managing multi-channel notifications, set up escalations and acknowledgements to guarantee care, configure on-call schedules, etc.
